Distributors (External Users) will be using the direct login method (username and password) to access The Learning Lab. If the user is a distributor and unable to log in, proceed with resetting their password per the 'Distributors | Manual Password Reset' SR.

Instructions for processing login requests in CSOD can be found here.  

Since you are a distributor, you may access The Learning Lab with the following link: 

https://lbs-pi.csod.com/login/render.aspx?id=lbspi

Note your username is your email address. If you need assistance with your password, please let me know. I’ll be happy to continue assisting you with access.