Support Category: Login Inquiry


Specialists Notes:


Distributors (External Users) will be using the direct login method (username and password) to access The Learning Lab. For any Distributor (External User) experiencing an issue with accessing their account, please follow the 'Distributors | Manual Password Reset' SR.


Standard Response:


Apologies for the difficulties with accessing The Learning Lab. Kindly allow me a moment to reset your password manually.