Please know that:

• LBS Employees: LBS Employee Accounts are created from a data feed that will refresh every 24 hours. If it has been more than 24 hours, have the user ensure that details have been entered into the data feed correctly by contacting their local HR department. If the issue persists, please capture the city and country and escalate to the admins.

For Example:

1. Do you work for a different operating company other than Leica?

        - If yes, please advise them to contact their local TLL admin to complete the proper form.

        - If no, please escalate to TLLGlobal.

We apologize, as it appears that you don't have an account within TLL. There could be an issue with how your information is feeding into TLL. Since it has been more than 24 hours, can you check Workday to confirm your name, email address, and User ID have been entered into the data feed correctly? If not, please reach out to your HR department to fix the data.

If your data is correct in Workday, please submit a Hornbill ticket.