Example: https://eskillzlivesupport.freshdesk.com/a/tickets/20962

Hello Learning Lab Administrators,

Can you assist us with the following course removal request, please?

Requester Name: 

Requester Email Address: 

[ISSUE/INQUIRY/REQUEST]: Course Removal Request- *insert course title*

Summary: [user's name] advised that they are not a Leica Biosystems employee and do not believe they should take this training. They are requesting for the training to be removed

Additional Information:

Please advise - thank you in advance and have a pleasant day!