The TLL Administrators have instructed that we DO NOT send password reset requests to a Distributor's personal email address. Should a user contact us requesting this, please provide the following SR.

I apologize for the inconvenience, [USER'S NAME], but per the TLL Administrator's request, we cannot send password resets to a personal email address.

They have advised that you reach out to the distribution group you are associated with to regain access to the email associated with your Leica account.