Please use the following ticket template for escalation to the administrators for no account issues.

Hello Leica Biosystems TLL Administrators,

Can you assist us with the following issue, please?

Requester Name:
Requester Email Address:

Issue: No Account

Summary: The user does not have a Learning Lab account, please see additional information below:

Additional Information:

1. What is your Date of Hire?
Answer:

2. Are you an LBS Employee or a Distributor?
Answer:

3. If you are an LBS Employee, have you reached out to your local HR to confirm if your information has been entered into the data feed?
Answer:

4. What is your work/office location?
Answer:

Please advise – thank you in advance!