Support Category: Course Completion Issue


Specialist Notes:


Course completion should reflect instantly on the user's transcripts. If it has been more than 24-hours since a user has completed the training, please escalate. PELORIS Application C100 curriculum is the exception and should be escalated as well.


Standard Response:


We are sorry to hear of the issues you've experienced with your course completion. Kindly note that there may be a lag for your transcript to reflect the completion of your course. Please allow up to 24 hours for the course to reflect as completed on your transcript. If it has been more than 24 hours, please let us know so that we can look into this further for you.