WBT

WBT Issues
Specialist Notes: Do basic troubleshooting: Disable Pop-up Blocker Clear cache and cookies Chrome preferred browser, but any updated/latest version ...
Tue, 31 Mar, 2026 at 10:04 AM
Course Completion Issue
Support Category: Course Completion Issue Specialist Notes: Course completion should reflect instantly on the user's transcripts. If it has been...
Tue, 31 Mar, 2026 at 10:06 AM
How to Launch a Course
Support Category: LMS Navigation Specialist Notes: Standard Response: Here is how you can launch a course that has been assigned to you: 1. Sel...
Tue, 31 Mar, 2026 at 10:07 AM
Course/Exam Reset Requests
Support Category: Course Request | Reset Course Specialist Notes: Users are allowed 2 exam attempts before the test is locked. After this, they cann...
Tue, 31 Mar, 2026 at 10:09 AM