Support Category: Specialist Notes: Do basic troubleshooting: - Disable Pop-up Blocker - Clear cache and cookies - Switch browsers (Chrome or ...

Support Category: Course Completion Issue Specialist Notes: Course completion should reflect instantly on the user's transcripts. If it has been...

Support Category: LMS Navigation Specialist Notes: Standard Response: Here is how you can launch a course that has been assigned to you: 1. Sel...

Support Category: Course Request | Reset Course Specialist Notes: Users will receive 2 attempts to take the exam before the exam would need to be re...