Support Category: ILT | Reschedule , VILT | Reschedule  (select applicable)


Specialist Notes:


Rescheduling requests for ILT/VILT sessions will need to be escalated to the appropriate administrators for further assistance.


Standard Response:


Thank you for your patience. Kindly note that I will need to escalate a ticket to the Administrators for further assistance with rescheduling your session. Please allow me a brief moment while I create a ticket on your behalf for review.