Support Category: ILT | Inquiry, VILT | Inquiry (select applicable) Specialist Notes: The Leica administrators have advised that training (WBT, ILT,...

Support Category: ILT | Inquiry, VILT | Inquiry (select applicable) Specialist Notes: As users do not have the ability to self-assign ILT/VILT train...

Support Category: ILT | Completion Request, VILT | Completion Request (select applicable) Specialist Notes: If a user does not receive a completion ...

Support Category: ILT | Inquiry, VILT | Inquiry (select applicable) Specialist Notes: No, training seats are limited and specifically assigned accor...

Support Category: Course Information Inquiry | Evaluation Inquiry Specialist Notes: Send to Regional mailboxes.  Standard Response:

Support Category: Course Information Inquiry | Evaluation Inquiry Specialist Notes: Standard Response: Please note that the competency test is o...

Support Category: ILT | Drop, ILT | Reschedule (select applicable) Specialist Notes: Scheduling requests such as rescheduling or registering for an...

Support Category: VILT | Drop Specialist Notes: Standard Response: Log in to your Learning Lab account and navigate to your transcript. From you...

Support Category: VILT | Inquiry Specialist Notes: No, this is an instructor-led training. No recordings are allowed Standard Response: Plea...

Support Category: VILT | Inquiry Specialist Notes: No, certificates, pre-tests, and competency tests are personal and should never be shared. St...