| Support Category: ILT | Completion Request, VILT | Completion Request (select applicable) |
| Specialist Notes: |
If a user does not receive a completion mark for an ILT/VILT after 24 hours, notify the user to contact the trainer/training contact.
| Standard Response: |
Apologies for the delay in receiving credit for your training. For further assistance with receiving a completion mark for your completed training, please reach out to your local training coordinator.