Support Category: ILT | Drop, VILT | Drop (select applicable)


Specialist Notes:


If the user sees the option to "Withdraw", they can do so, but have them also reach out to the trainer/training coordinator, informing them that they have withdrawn from the event.

 

NOTE: If the user wishes to remove a session (VILT/ILT) from their transcript, refer to the Training Removal Requests SR.


Standard Response:


Log in to your Learning Lab account and navigate to your transcript. From your Active items, locate the training session and select "Withdraw".