Support Category: Course Request | Reset Course


Specialist Notes:


Users are allowed 2 exam attempts before the test is locked. After this, they cannot make anymore attempts without admin intervention. Please have users contact the trainer for the event or the training coordinator for remediation.


This applies to Peloris, Bond, Bond-Prime, GT-450, or any service/applications-related test.


Standard Response:


We are sorry to hear of the issues you've experienced with your exam. In order to reset your exam, you would need to speak to your instructor to discuss the material and request another attempt. The instructor will then be able to send an attempt request to the admins after they have ensured that you have understood the material.