| Support Category: Course Related>> Course Drop/Remove |
| Specialist Notes: |
The admins have to confirm that the course does indeed need to be removed, and have asked for our help in gathering the following prior to escalating:
-- Products that they support
-- User's Role/location
-- Name of training
-- Supervisor/manager information ( especially needed for compliance training, approval to remove training. )
Because some courses require manager approval in order to be removed from a user's transcript, the user's Manager will need to be included in the requests.
| Standard Response: |
Hello Leica Biosystems TLL Administrators,
Can you assist us with the following course removal request, please?
Requester's Name:
Requester's Email Address:
Requester's Username: (if External)
Request: Course Removal
Course Name:
Summary:
Additional Information:
- Products user supports:
- Employment type and Role:
- Location (City and Country):
- Name of training:
- Supervisor/manager information:
Please advise - thank you in advance!
Kind Regards,