Support Category: Course Related>> Course Drop/Remove


Specialist Notes:


The admins have to confirm that the course does indeed need to be removed, and have asked for our help in gathering the following prior to escalating:

 

-- Products that they support

-- User's Role/location

-- Name of training

-- Supervisor/manager information ( especially needed for compliance training, approval to remove training. )

 

Because some courses require manager approval in order to be removed from a user's transcript, the user's Manager will need to be included in the requests.


Standard Response:


Hello Leica Biosystems TLL Administrators,


Can you assist us with the following course removal request, please?


Requester's Name:

Requester's Email Address:
Requester's Username: (if External)


Request: Course Removal


Course Name:


Summary:


Additional Information:


- Products user supports:

- Employment type and Role:

- Location (City and Country):

- Name of training:

- Supervisor/manager information:


Please advise - thank you in advance!


Kind Regards,