| Support Category: N/A |
| Specialist Notes: |
Use these steps to locate the training POC when escalating a VILT/ILT request, issue, or inquiry.
- Locate the training in the user’s transcript.
- Select View Training Details.
- Locate the Training Contact under Training Details.
- Escalate to the listed Training Contact.
Note: If no Training Contact is listed, refer to the How to Locate a Course POC SR.
IMPORTANT! Training Contact information is for internal use only. Do not share it with users. |
| Standard Response: |
